Effective Date: August 1, 2025

Welcome to the ProfiHitch Privacy Policy! We’re committed to keeping your information safe while helping you find the right match in healthcare. This policy outlines how we collect, use, and protect your information — all in plain English.

ProfiHitch, LLC ("ProfiHitch," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you use the ProfiHitch platform, website, mobile applications, and related services (collectively, the "Service"). By accessing or using the Service, you consent to the practices described in this policy.

If you are using the Service on behalf of an organization, you represent that you are authorized to accept this Privacy Policy on its behalf.

Scope

This Privacy Policy applies to personal data collected via our websites, mobile apps, and services. It does not apply to data collected through unrelated channels such as offline events or unaffiliated third-party websites.

Information We Collect

We collect information in three main ways: directly from you, automatically through your use of the Service, and from third parties.

Information You Provide

When you:

• Register or create an account
• Submit resumes, job postings, or profiles
• Communicate with us
• Participate in training or forums

We may collect:

• Contact Information: Name, email, phone, mailing address
• Profile Details: Resume/CV, education, licenses, job history, preferences
• Account Data: Username, password, communication settings
• Payment Information: Billing info processed via third-party providers
• Location Data: If location services are enabled

Automatically Collected Information

When using the Service, we collect:

• Device Info: IP address, browser, device type, OS
• Usage Data: Page visits, session duration, referral URLs
• Cookies: See Section 8 for details

Information from Third Parties

We may receive:

• Social Media Data: If you sign in via LinkedIn, Google, or Facebook
• Public Licensure Info: From certifying bodies or public registries

How We Use Your Information

We use your information to:

• Provide, personalize, and improve the Service
• Match candidates with employers using AI-driven algorithms
• Facilitate secure communication between users
• Send service updates, confirmations, and support messages
• Process billing and payments securely
• Comply with legal requirements and detect fraud
• Send promotional or marketing content (you may opt out)

How We Share Your Information

With Employers

We share Job Seekers' profiles and resumes with Employers, but contact details are only revealed after mutual connection is made. Staffing and recruitment firms are not granted access to Job Seeker data unless the Job Seeker has opted in via profile visibility controls. ProfiHitch respects the confidentiality and intent of Job Seeker preferences.

With Service Providers

Including:

• Payment Processors
• Cloud Hosting Vendors
• Analytics and Marketing Tools

Legal Compliance

We may disclose your data:

• In response to a legal obligation (subpoena, investigation, etc.)
• To protect the rights and safety of ProfiHitch or its users

Aggregate or De-Identified Data

We may share anonymized data for research, analytics, or marketing. ProfiHitch does not sell personal information to third parties.

Data Retention

We retain your data only as long as necessary for operational, legal, and business purposes. After account closure, some information may be retained to meet legal requirements or resolve disputes.

Your Privacy Rights

Depending on where you live, you may be entitled to the following:

All Users:

• Access, correct, or delete personal data
• Request data portability
• Restrict processing in certain cases

California Residents (CCPA):

• Know what data we collect and how we use it
• Request deletion
• Opt-out of "sale" (we do not sell personal data)
• Right to non-discrimination

EU/EEA Residents (GDPR):

• Object to processing
• Withdraw consent at any time
• Lodge complaints with local data protection authority

To exercise these rights, contact: privacy@profihitch.com

Security

We use physical, technical, and administrative safeguards to protect your data. However, no system is 100% secure. Users are responsible for maintaining the confidentiality of their account credentials.

Cookies and Tracking

We use cookies and similar tracking technologies to:

• Authenticate sessions
• Save user preferences
• Enable platform features
• Analyze user activity for improvement and security

Cookies may be set by ProfiHitch or third-party tools such as Google Analytics, LinkedIn, or other integrated services. You can manage cookie settings via your browser. Blocking some cookies may affect site functionality.

Third-Party Links

Our Service may link to external websites. We are not responsible for their privacy practices. Review their policies separately.

Children’s Privacy

The Service is not intended for individuals under 18. We do not knowingly collect data from minors. If we become aware, we will delete such data.

International Transfers

If you use the Service from outside the U.S., your data may be processed in the U.S. or other countries with appropriate safeguards.

Data Processing Addendum (For Business Clients)

If you are a business client or organization using ProfiHitch to process candidate or job seeker data on your behalf, you may request a Data Processing Addendum (DPA). The DPA outlines our roles and responsibilities as a data processor under applicable privacy laws (including GDPR).

It includes details such as:

• Data types and processing purposes
• Subprocessors used (e.g., cloud hosting, email tools)
• Technical and organizational measures for data protection
• Data breach protocols and notification timelines

To request a DPA, please email: legal@profihitch.com

Changes to This Policy

We may revise this policy periodically. Major changes will be communicated via email or platform notices. Continued use of the Service after changes means you accept the revised policy.

Dispute Resolution

Disputes related to this policy will be resolved in accordance with the Terms of Service, including arbitration in Broward County, FL.

Contact Us

For questions or to exercise your rights: