Effective Date: August 1, 2025

Last Updated: October 1, 2025

Welcome to the ProfiHitch Privacy Policy! We’re committed to keeping your information safe while helping you find the right match in healthcare. This policy outlines how we collect, use, and protect your information — all in plain English.

ProfiHitch, LLC ("ProfiHitch," "we," "us," or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, share, and protect your personal data when you use the ProfiHitch platform, website, mobile applications, and related services (collectively, the "Service").

By accessing or using the Service, you agree to the practices described in this Policy.

If you are using the Service on behalf of an organization, you confirm that you have the authority to accept this Policy on its behalf.

Scope

This Privacy Policy applies to personal information collected through ProfiHitch’s websites, mobile applications, and services.

It does not apply to data collected through other channels (e.g., offline interactions, other websites, or separate email communications).

Information We Collect

We collect information about you directly, automatically, and from third parties when you use the Service.

Definition of Personal Information:Personal information” means any information that identifies, relates to, describes, or could reasonably be linked to an individual, directly or indirectly. This includes information you provide, data collected automatically, and information obtained from third parties.

A. Personal Information You Provide

We collect personal information that you voluntarily provide when you:

• Create a profile or register for an account.
• Submit a résumé/CV, job posting, or other content.
• Communicate with us via email, chat, or customer support.
• Engage with any continuing education or training programs we offer.
• Participate in community forums or surveys.

This may include:

• Contact Details: Name, email address, phone number, mailing address.
• Profile Information: Job title, qualifications, work history, résumé/CV
• Account Information: Username, password, preferences.
• Billing Information: Payment details (processed through secure third-party payment providers).
• Location Data: If you enable location services on your device, we may collect your precise location.

B. Automatically Collected Information

When you interact with the Service, we may automatically collect:

• Device Information: IP address, browser type, device identifiers, operating system.
• Usage Data: Pages viewed, features used, referral URLs, session duration.
• Cookies and Similar Technologies: See Section 8 for details on cookies and tracking.

C. Information from Third Parties

We may collect information from:

• Social Media Platforms (Google, Facebook, LinkedIn) when you log in using those credentials.
• Public Records for verification of licenses or certifications.
• Partners and Vendors that assist with analytics, marketing, and security.

3. How We Use Your Information

We use your information to operate, maintain, and improve the Service, including to:

• Profile Matching: Use AI-assisted algorithms to suggest potential matches between Job Seekers and Employers based on skills, qualifications, and preferences.
• AI Transparency: AI tools support (but do not replace) human decision-making. ProfiHitch does not make employment decisions on behalf of any party.
• Communication: Respond to inquiries, provide customer support, and send notifications related to your account or the Service.
• Service Enhancement: Analyze usage trends to improve functionality and personalize the user experience.
• Billing and Payments: Process payments for subscriptions, tokens, and other services via secure third parties.
• Marketing Communications: Send you updates, job alerts, and promotions (you may opt out at any time).
• Compliance and Fraud Prevention: Meet legal obligations and protect our platform from misuse.

4. How We Share Your Information

A. With Employers or Staffing Agencies

Job Seekers’ profiles, resumés, and related information may be shared with Employers or approved Staffing Agencies, in accordance with each Job Seeker’s visibility preferences. Employers and Staffing Agencies cannot access your contact details unless you mutually agree to connect.

B. With Third-Party Service Providers

We share personal information with trusted vendors who perform functions on our behalf, including:

• Payment Processors for secure transactions.
• Cloud Storage and Hosting Providers.
• Analytics and Marketing Partners to improve the Service and deliver relevant content.

C. For Legal and Compliance Purposes

We may disclose information to:

• Comply with legal obligations or lawful requests (e.g., subpoenas, court orders).
• Protect our rights, property, or safety and that of others. users

D. Aggregate and De-Identified Information

We may share aggregate or de-identified data for research, analytics, or marketing purposes.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service.

After account deletion, certain data may be retained for up to twelve (12) months to comply with legal obligations or resolve disputes, after which it is securely deleted or anonymized.

6. Your Privacy Rights

A. General Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your personal information.
• Request deletion of your personal information.
• Request restriction of processing in certain cases.
• Request portability of your data in a machine-readable format.

B. California Residents (CCPA):

California residents have specific rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect and how it is used.
• The right to request deletion of personal information.
• The right to opt out of the sale of personal information (we do not sell personal data).
• The right to non-discrimination for exercising privacy rights.

C. European Union Residents (GDPR):

If you are located in the EEA, you have rights under the GDPR, including:

• The right to object to processing under certain circumstances.
• The right to withdraw consent at any time.
• The right to lodge a complaint with your local data protection authority.

To exercise any of these rights, please contact us at privacy@profihitch.com

7. Security of Your Information

We use physical, technical, and administrative safeguards to protect your information, including encryption of sensitive data in transit and at rest where feasible.

However, no online system is completely secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials.

8. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

• Store your preferences and settings.
• Enable secure logins.
• Provide personalized content and job recommendations.
• Analyze site traffic and performance.

You can manage cookies through your browser settings. Disabling cookies may limit certain features of the Service.

9. Third-Party Links and Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third parties you access.

10. Children’s Privacy

Our Service is not intended for individuals under 18 years of age, and we do not knowingly collect personal information from children. If we become aware that we have collected such data, we will promptly delete it.

11. International Data Transfers

If you access the Service from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where we or our service providers operate. When we transfer data internationally, we use appropriate safeguards (such as Standard Contractual Clauses) to protect your information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated Policy on our website or sending you an email. Your continued use of the Service after such changes means you accept the revised Policy.

13. Dispute Resolution

If you have any concerns about our handling of your data, please contact us first. We will attempt to resolve the issue in good faith. If we cannot reach a resolution, you agree that any dispute will be resolved through binding arbitration in Broward County, Florida, as outlined in our Terms of Service.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Contact Us

For questions or to exercise your rights: